consulting, training, technical assistance, organizational capacity building, assessment , needs assessment, strategic planning, program development, leadership development, professional development, staff development, workforce development, diverse workforce,


This Privacy Policy governs the way ONTRACK Program Resources (ONTRACK) (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (referred to as “users,” “you,” or “your”) of the website (referred to as the “Site”).

Personal Information Collection

We may collect personal identification information from users in various ways, including, but not limited to, when users visit our site, register on the site, fill out a form, subscribe to the newsletter, respond to a survey, or engage in other activities, services, features, or resources we make available on our site. Users may be asked for their name, email address, mailing address, phone number, or other relevant information as appropriate.

Non-Personal Information Collection

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer or device used, and technical information about users’ means of connection to our site (such as the operating system, internet service provider utilized, and other similar information).

Web Browser Cookies

Our site may use “cookies” to enhance the user experience. The user’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the site may not function properly.

How We Use Collected Information

We collect and use users’ personal information for the following purposes:

  • To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
  • To improve our site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To send periodic emails: We may use the email address to respond to inquiries, questions, and/or other requests. If the user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Personal Information Protection

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Sharing Personal Information

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Compliance with California Online Privacy Protection Act

We are committed to complying with the California Online Privacy Protection Act. We will not distribute your personal information to third parties without your consent.

Log Files

Like many other websites, we make use of log files. These files log visitors when they access the site. The information collected in log files may include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user movement around the site, and gather demographic information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.


We utilize the reCAPTCHA service provided by Google LLC (“Google”) to protect against automated spam and abuse on our site. By using reCAPTCHA, you acknowledge and agree that your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Use.

The reCAPTCHA service may collect personal identification information from users for the purpose of determining whether they are humans or bots. This information is processed and stored by Google in accordance with their privacy practices. By using reCAPTCHA, you consent to the processing of your personal information by Google for the purposes set forth in the Google Privacy Policy and Terms of Use.

For more information about Google’s privacy practices, please review its Privacy Policy and Terms of Use. 

GDPR Data Protection Rights

If you are a resident of the European Economic Area (EEA) or your personal information is processed by us in a manner subject to the General Data Protection Regulation (GDPR), you have certain data protection rights. We aim to take reasonable steps to allow you to exercise these rights effectively. These rights include:

  • The right to access: You have the right to request access to the personal information that we hold about you.
  • The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • The right to erasure: You have the right to request the deletion of your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.
  • The right to restrict processing: You have the right to request the restriction of processing of your personal information under certain circumstances, such as when the accuracy of the information is contested or the processing is unlawful.
  • The right to object to processing: You have the right to object to the processing of your personal information, based on grounds relating to your situation. You have the right to object at any time to the processing of your personal information for direct marketing purposes.
  • The right to data portability: You have the right to request the transfer of your personal information to another party in a structured, commonly used, and machine-readable format, where technically feasible.
  • The right to withdraw consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
  • The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information infringes applicable data protection laws.

 User Data Collection Acknowledgement for Google Analytics

This section of our Privacy Policy is dedicated to informing our users about the collection of their data through Google Analytics when they visit our website or use our services. We want to ensure transparency and clarity regarding the data we collect, how it is used, and how users can exercise their privacy rights.

  1. Data Collection by Google Analytics: We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to gather information about how users interact with our website and services. Google Analytics collects various types of data, including but not limited to:
    • Usage Information: This includes details about how users navigate our website, such as pages visited, actions taken, and time spent on each page.
    • Device Information: Information about the device used to access our website, such as the type of device, operating system, and browser.
    • IP Address: Google Analytics may collect and process users’ IP addresses, which may be used to estimate the general location of a user.
    • Cookies and Similar Technologies: Google Analytics uses cookies and similar tracking technologies to collect and store user information. For more details on cookies and how they are used, please refer to our Cookie Policy.
  2. How We Use Google Analytics Data: The data collected through Google Analytics is used to analyze user behavior and preferences, improve our website and services, and enhance user experiences. We use this data to:
    • Understand which parts of our website are most popular and which may need improvement.
    • Measure the effectiveness of our marketing campaigns.
    • Gain insights into user preferences to tailor our content and offerings accordingly.
  3. Your Choices and Control: You have the option to control the data collected by Google Analytics by adjusting your browser settings and cookie preferences. You can also install the Google Analytics Opt-out Browser Add-on to prevent your data from being collected and used by Google Analytics. For more information on how to opt out of Google Analytics, please visit Google’s Analytics Opt-out page.
  4. Data Retention: Google Analytics retains user data for various periods, as determined by Google. For more information about Google’s data retention policies, please refer to Google’s Data Retention Policy.
  5. Google’s Privacy Practices: Please note that Google Analytics operates independently, and the data collected is subject to Google’s own Privacy Policy. To learn more about how Google handles user data, please review Google’s Privacy Policy.

Third-Party Privacy Policies

Our website may contain links to other websites or services that are operated by third parties. These third-party sites or services have their own privacy policies, which govern the collection, use, and disclosure of personal information when you access or use their websites or services.

Please note that this Privacy Policy does not apply to the practices of these third-party websites or services. We encourage you to review the privacy policies of these third parties to understand how they collect, use, and share your information. We are not responsible for the privacy practices or the content of any third-party websites or services.

 Advertising Partners Privacy Policies

We may partner with third-party advertising networks or companies (“Advertising Partners”) to display advertisements on our site. These Advertising Partners may collect information about your visits to our site and other websites in order to provide personalized advertisements that may be of interest to you. 

Please note that this Privacy Policy does not cover the practices of our Advertising Partners. We encourage you to review the privacy policies of our Advertising Partners for more information about their data collection and use practices. 

Please be aware that we do not have control over the activities of our Advertising Partners, and their practices are subject to their own privacy policies. We encourage you to familiarize yourself with the privacy policies of these Advertising Partners to understand how they collect, use, and share your information.

Changes to This Privacy Policy

We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contacting Us

If you have any questions or wish to exercise your GDPR data protection rights or any other rights under applicable privacy laws, please contact us.

Your Acceptance of These Terms

By using this site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Skip to content